Hey, I found a mistake or error! How do I let you guys know about it?
Tweeting us @GGROCKcom is the fastest way to get our attention. You can find us hanging out in various Gigantic streams too — look out for SacrilegeGG.
I signed up but never received a verification email. What do I do?
Tweet us @GGROCKcom with your details and we'll look into it. If you're using a freebie email provider like Hotmail or GMail, they like to mess up (especially Hotmail). Keep checking your Spam/Junk folder in case they stick it there by mistake, and tweet us if it hasn't arrived after about 20 minutes.
How do scores work?
At a glance, scoring may seem like a standard out-of-ten model, with low scores (such as under 5) being bad. That simply isn't true.
Scores get progressively more difficult to increase as they improve. Going from 6.1 to 6.3 takes a bigger and better like/dislike ratio than going from 4.1 to 4.3.
We use a Bayesian mathematical model to calculate scores for guides and comments based on the lower bound of a Wilson score confidence interval for a Bernoulli parameter:
Put simply, it calculates a more accurate estimation of a guide or comments score than simple upvote/downvote averaging, and helps bring high quality but lesser viewed guides to the top to get the views they deserve.
Using a typical percentage system, a guide with 1 upvote and no downvotes would score the same as a guide with 30 upvotes and no downvotes (both 100% scores). Our system allows the guide with 30 upvotes to reach a much better score to represent the greater quality of 30-0 as opposed to 1-0. This also helps prevent a few malicious users from crippling a guide's score with downvotes.
If you want to read more about how the formula works, you can check out Wikipedia's article on Binomial proportion confidence intervals.
I'd like to support GGRock on my stream. How can I do that?
We really appreciate those of you who want to rep us on your Gigantic streams. You can grab a larger version of our logo HERE that you're free to use as part of your overlay, or to link to us in your description, and you can grab a overlay badge HERE that you might like to use.
I have a cool idea for the site. Where do I send it?
Awesome! We love hearing your feedback and suggestions.
The best way to reach us is usually tweeting @GGROCKcom with your idea. We appreciate all of the great ideas and feedback we receive.